Privacy Policy

Last updated: February 18, 2026

This Privacy Policy explains how NDISmate ("we", "us", or "our") collects, uses, discloses, and protects personal information when you use this website and related services.

1. Information we collect

• Account details: name, email address, and authentication metadata.
• Usage data: pages visited, actions taken, browser/device details, and technical logs.
• Support requests: information you provide when contacting us.

2. How we collect information

• Directly from you when you sign up, sign in, or contact support.
• Automatically via cookies and similar technologies used for security and analytics.
• From identity providers when you use third-party login options.

3. How we use information

• Provide and secure your account.
• Operate and improve product features.
• Respond to support requests and communicate service updates.
• Meet legal and compliance obligations.

4. Disclosure to third parties

We may share personal information with service providers that help us run the platform (for example, hosting, authentication, and analytics), and when required by law.

5. Data retention

We retain personal information only as long as reasonably necessary for service delivery, legal obligations, and legitimate operational needs.

6. Security

We apply technical and organisational safeguards designed to protect personal information. No method of transmission or storage can be guaranteed 100% secure.

7. Your rights

You can request access to, correction of, or deletion of your personal information, subject to legal and operational constraints.

8. Cookies

We use cookies to keep sessions active, remember preferences, and understand usage patterns. See our Cookie Policy for more details.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.

10. Contact

For privacy enquiries, contact us at support@ndismate.com.